Introduction
This Privacy Policy explains how Liraspin (the “Company”) collects, uses, discloses, and protects personal data when you access or use our website and services. By using our Website, you acknowledge and consent to the processing described in this Policy in accordance with applicable data protection laws.
Data Controller
Liraspin is the data controller for your personal data. If you have questions about how your data is processed, you may contact us at [email protected] or through the appropriate contact channels published on our Website.
What Personal Data We Collect
We may collect the following categories of personal data:
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Identity Data: name, date of birth, government-issued identification where required, and similar identifiers.
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Contact Data: email address, postal address, phone number.
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Financial and Transaction Data: payment method details, transaction history, deposits, withdrawals, winnings, and related financial information necessary to provide services and comply with legal obligations.
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Gambling-Related Data: account activity, bets placed, limits, responsible gambling indicators, and verification records.
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Technical Data: IP address, device type, browser, operating system, language preference, and geolocation data derived from your IP address.
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Usage Data: information about how you use our Website and services, including pages visited, features used, and time of activity.
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Marketing Data: preferences for receiving communications and details about interactions with our marketing efforts.
How We Collect Data
We collect data through the following channels:
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Directly from you when you create or modify your account, place bets, or use our services.
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During interactions such as customer support communications, surveys, and feedback submissions.
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From payment processors and financial service providers to process transactions.
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From cookies and other tracking technologies on our Website with your consent or as permitted by law.
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From third parties in accordance with applicable law, including regulators and affiliates for legitimate business purposes.
How We Use Your Personal Data
We use your data to provide, maintain, improve, and secure our services and to comply with legal obligations. Specific purposes include:
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To register and verify your account and to administer deposits, withdrawals, and bets.
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To communicate with you about your account, transactions, and support inquiries.
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To prevent, detect, and investigate fraud, money laundering, and other unlawful activities; to comply with anti-terrorism, anti-fraud, and anti-money laundering laws.
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To conduct risk assessment, identity verification, and age verification to ensure users meet minimum eligibility requirements.
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To enforce responsible gambling measures, including monitoring activity and applying account limits or restrictions where appropriate.
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To analyze and improve our products, services, and user experience, and to perform quality assurance and security testing.
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To send marketing communications where you have given consent or where permitted by law, and to tailor content and promotions to your preferences.
Legal Bases for Processing
We process personal data on the following lawful bases:
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Contractual necessity: processing required to provide our services and fulfill our obligations under agreements with you.
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Legitimate interests: processing necessary for our legitimate business interests (e.g., security, fraud prevention, system improvement) that do not override your fundamental rights and freedoms.
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Legal obligations: processing required to comply with applicable laws and regulatory obligations (e.g., anti-money laundering, financial reporting, tax laws).
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Consent: processing based on your explicit consent where required for activities such as direct marketing or certain analytics.
Sharing Your Personal Data
We may share personal data with select third parties to operate and improve our services, including:
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Payment processors, technical service providers, and other internal business units for the purposes described in this Policy.
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Regulators and law enforcement authorities as required by applicable law or to respond to lawful requests.
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Affiliates and corporate entities where necessary for legitimate business purposes.
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Third-party vendors for analytics, marketing, and security services, provided appropriate safeguards are in place.
We may transfer data to countries outside your location. In such cases, we rely on appropriate safeguards and comply with applicable legal requirements to protect your data.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes described in this Policy and to comply with legal obligations. For all purposes, data is retained for a minimum of five years following the termination of the user relationship, unless a longer retention period is required or permitted by law for issues such as anti-money laundering, taxation, or regulatory investigations. When data is no longer needed, it will be securely deleted or anonymized.
Data Security
We implement technical and organizational measures to protect your data commensurate with the risk, including:
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Encryption of data in transit using TLS and encryption at rest where feasible.
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Access controls and authentication to limit data access to authorized personnel.
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Regular monitoring, vulnerability assessments, and incident response planning.
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Secure software development practices and routine security reviews.
Your Rights
You have the following rights under applicable data protection laws:
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Access: obtain a copy of your personal data we hold, and details of how we process it.
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Rectification: correct inaccuracies in your data.
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Erasure: request deletion of your data where permissible, subject to legal obligations and business needs.
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Restriction: request the suspension of processing under certain circumstances.
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Portability: obtain a copy of your data in a structured, commonly used format and have it transferred to another controller where feasible.
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Objection: object to processing based on legitimate interests or direct marketing, where applicable.
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rights to withdraw consent at any time for processing based on consent, without affecting the lawfulness of processing based on prior consent.
You may exercise these rights by contacting us at [email protected]. We will respond in accordance with applicable law and provide any required remedies or supervisory notifications.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Website, analyze usage, and personalize content. You may manage cookie preferences through the settings on our Website or by submitting your choices. Some cookies are strictly necessary for service operation and do not require consent.
Marketing
We may process your data for direct marketing with your consent or where otherwise permitted by law. You may opt out of marketing communications at any time by following the unsubscribe instructions in the communication or by contacting us.
Children
The Website and our services are not intended for children under 18. We do not knowingly collect personal data from individuals under 18. If we become aware that we have collected such data, we will take steps to delete it as soon as practicable.
Automated Decision-Making and Profiling
We may use automated processes for purposes such as identity verification, risk assessment, and fraud detection. Such processing may produce decisions that affect you. You have the right to request human intervention and to obtain an explanation of any significant automated decision, and to contest or appeal where applicable.
Changes to This Policy
We may update this Privacy Policy from time to time. We will provide notice of material changes as required by law and update the effective date at the top of the policy. Continued use of our Website after changes constitutes your acceptance of the updated policy.
How to Contact Us
If you have questions or concerns about this Policy or our data practices, please contact: [email protected]. If you are dissatisfied with our handling of your data, you may have the right to lodge a complaint with a competent supervisory authority.
